Managed IT Services
With more than 20 years of combined experience in supporting IT services, the App Cloud can offer your organisation a range of managed IT services that will benefit your business from day one.
No matter what your IT requirements may be, we have a plan which will meet your needs. From general day to day support and fault resolution to full system upgrades, disaster recovery, maintenance, business intelligence, hardware installation and security. Access to phone support, remote desktop control, centrally controlled security policies and updates and regular visits to your premises means your staff can quickly get on with what they were doing if a problem should arise.
Remote Support
Access to phone support, remote desktop control, centrally controlled security policies and updates and regular visits to your premises means your staff can quickly get on with what they were doing if a problem should arise. Remote monitoring options mean our team are often aware of a problem before you are or before it even becomes a problem.
Help is just a phone call or email away. With our fully managed support services you and your staff can simply get in touch via one of several methods to let us know you're having a problem. One of our team can then connect remotely and fix things for you or talk you through the process over the phone. Simple.
Reporting and Development
Our ticketing and reporting services shows you each month how our services are performing, and regular meetings with your account manager helps us both grow and develop that all important synergy to ensure your business is getting the best support tailored to your needs.
The App Cloud team offers a wealth of expertise and experience to ensure we not only support what you currently have, we also help your systems progress and develop and use as many of the available features your investment can offer. We pride ourselves in our ability to meet any need big or small.Offsite Backup
If your business has ever suffered a fire, flood or other catastrophic event at your premises then you will know how hard it can be to get your business operational again. Before you can even begin to relocate there's a very good chance you won't even be allowed into the building to recover backup tapes
from fire safes or other media (if they've survived).
With our A.C Managed Offsite Backup service you can wave goodbye to your worries and rest assured that your data and all your settings and services can be rapidly recovered to anywhere within a day or two (depending on size of data sets). Your business will be back up and running in no time.
Prices start at 50p per 1GB of storage per month. You can choose as little or as much as you like.
- - UK Based storage facilities ensure compliance with existing data soverignty laws
- - Bare Metal backups allow for restoration to any new hardware
- - Server licenses come in single or triple packs. Complete Server protection license prices on request
- - Backup induvidual PC's, laptops or server storage
- - Exchange, SQL and SharePoint granular backups available. Restore to specific points in time, single mailboxes, emails or documents
- Your data is securely encrytped before transferring to the datacentre and stored on secure redundant servers. The same SSL connection is used during recovery.
- - A.C ServerSure is the complete, secure, and simple online backup software and fully managed service for your business.
- - A.C ServerSure automatically and infinitely archives files and unlimited versions of files
- - A.C ServerSure is completely scalable, allowing you the flexibility to add storage space at any time
- - A.C ServerSure offers Complete data protection
- - A.C ServerSure gives you Unlimited versioning
- - Contact us today for a free quote
Hosted Telephony
Hosted Telephony is a VoIP Telephone System hosted centrally with extensions rented by the end user on a monthly basis and accessed over the Internet. This means that a company catake advantage of the features offered by the latest corporate phone systems such as call queueing, call recording, voicemail, auto attendant and mobile extension without the need for a large investment in hardware and telephone lines and the ongoing management and maintenance costs. Priced per extension per month a business can deploy a feature rich business telephone system using the latest IP Telephone Handsets, with the flexibility of being able to work anywhere with a reliable connection to the internet.
Hosted Advantages
Hosted IP Communications are fully hosted service wherein the infrastructure is located at the service provider’s datacentre and typically includes a soft switch and an application server. The services delivers paketised voice, data and video over digital subscriber line(DSL) or E1 lines into the local network.Hosted Savings
The service saves business customers the capital and operating expenses related to the purchase, management and maintenance of a premise-based system. Altough frequently referred to as managed IP telephony or a managed/hoseted IP PBX, Hosed IP Communications is based on a multi-tenant infrastructure the enables a service provider to use the same soft switch and application server to server multiple customers.Contact us for more information about this service.
Hosted Servers and Applications
Hosted servers, Virual servers or Co-Location, looking to host your applications and services? We can offer you some of the most cost effective and flexible options available.
Hosting can save your office bandwidth, increase
availability and reliability, reduce energy
costs and much more.
Hosted Servers
Hosted servers
can help reduce your internal server footprint and increase availability and reliability, hosting saves on running costs and hardware costs and can be tailored to your custom needs. With monthly billing you can try before you commit and commission or decommission them as you need them.
Virtual Servers
Virtual servers offer one of the most highly customizable, cost effective, rapidly deployed and efficient options in hosted environments (and indeed on-premise). Our virtual servers can be configured to meet any requirement your business needs. Tell us what you need, we'll tell you how much it will cost and when it can be ready (usually around 30 minutes from order). And as with our hosted servers you can rent them on a monthly basis making them ideal for short projects, testing or long term services.Co-Located Servers
Co-Locating
your existing equipment can help you solve reliability and accessability issues. Co-Locating your servers provides the physical security, power resilience and highly redundant network circuits only a datacentre can serve. Your equipment is located in fireproof, temperature controlled envrionments ensuring your equipment runs at optimum levels. As with other hosting services you save on energy costs and improve uptime for your services.
Traditional On-Premise support, Cloud services or mixed ...
We offer a comprehensive range of traditional and Cloud based support services to help your business focus on what what you do best. Migrate to the Cloud, keep it in-house or adopt a mixture of both. We can help you decide which is best.